2. Information and Who We Are
Data Controller: Leadiser SEO Agency (Leadiser Limited) is the data controller and responsible for your personal data.
Address: 17 Green Lanes, Newington Green, London N16 9BS
3. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, including:
- Identity Data (name, username, etc.)
- Contact Data (billing address, email address, etc.)
- Technical Data (IP address, browser type, etc.)
- Website Usage Data (Anonymously)
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:
- To provide and improve our services.
- To manage our relationship with you.
- To make suggestions and recommendations to you about goods or services that may be of interest to you.
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed unauthorised. We limit access to your personal data to those employees who have a business need to know.
6. Data Retention
We take your privacy seriously and aim to be transparent about how we handle your personal data. Below, we provide additional information to clarify our data retention practices further:
Third-Party Service Providers:
Sometimes, we engage third-party companies to assist us in various aspects of our business operations. These third-party service providers may have access to your personal data for specific purposes, including but not limited to marketing, order processing, and customer communication. We want to ensure that you are aware of these arrangements:
Marketing and Remarketing: We may collaborate with third-party companies, including email marketing services like MailChimp, to target advertising or market products you have shown interest in. These collaborations may involve sharing your information with them to facilitate targeted advertising.
Advertising Services: Our targeted advertising services may use technical tools like cookies and pixel tags. These tools collect data about your browsing activity on our platforms, such as the pages you visit, your device’s technical information (e.g., IP address, device type), and data related to ads served to you. These practices are carried out by companies like Meta (Facebook & Instagram), Google, Bing, and other advertising partners. You can find information on how to opt out of tracking on their respective websites.
Promotions with Sponsors: Occasionally, we may run promotions or giveaways in partnership with sponsors. In such cases, we may share your information with the sponsor(s) to send you promotional products or offers. Rest assured, we will always inform you when your information is shared with sponsors for such promotions.
Security and Legal Requirements: We may also share your information for security purposes, including preventing illegal activities, investigating fraud, addressing potential threats, enforcing our Terms of Service, or complying with legal obligations as required by applicable laws and regulations.
Data Retention Periods:
SEO Consultancy Bookings: Data collected during consultancy appointments will be retained for a duration permitted by law, ensuring we can fulfil the service and address any subsequent orders or queries you may have.
Quotes: Information used to provide quotes will be retained for a period permitted by law, starting from the date the quote was provided. This allows us to reference the quote if you decide to proceed with our services in the future.
General Inquiries: If you contact us with general inquiries, the data you provide will be retained for a necessary period permitted by law to ensure we can address any follow-up questions or concerns.
Anonymised Data for Statistical Purposes:
After the specified retention periods, we take privacy seriously, and your personal data will be securely deleted. However, for statistical purposes, we may retain certain information in an anonymised form, rendering it impossible to associate with any specific individual. This anonymised data helps us analyse trends and improve our services without compromising your privacy.
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to object to processing.
8. Third-party Links
Our website may include links to third-party websites, plugins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
11. Contact Us
Last Updated: 04.11.2023